• Work time:

    8:00 - 17:00
  • Phone:

  • Showroom:

    No.33 N07A, Dich Vong Residential, Cau Giay Dist., Hanoi
    • Tiếng Việt
    • English
    • Japan

1. Purpose and scope of information collection
– Cosmos Japan Creation Joint Stock Company (CJC) does not sell, share or exchange personal information of customers on the website to any other third party.
– Personal information collected will only be used within the company. When customers register to order at the website: https://cosmosjapan.vn/
– The personal information we collect includes:
* Name of personal or company contact
* Phone number
* Email
* Delivery address
* Company information including full transaction name, address, tax code
* Trading address
– The above information will be used for one or all of the following purposes:
+ Delivery to customers who have purchased directly in the showroom or purchased online on the website https://cosmosjapan.vn/
+ Notification of delivery and maintenance policies, maintenance, customer support
+ Provide, answer questions related to the product information.
+ Processing orders via our website at the request of customers.

2. Scope of using information
– In the case of remote guests, online ordering, we can share your name, phone number and address for courier services to be able to deliver goods to you.
– When you leave information on the website https://cosmosjapan.vn/ we will also use your personal information to send promotional / marketing information. You may cancel receiving such information at any time by using the unsubscribe function in advertising notices.

3. Information storage time
CJC will store personal information provided by customers on internal systems until the purpose of income is completed or when customers request to destroy the information provided. Remaining in any case personal information will be kept confidential on our server system.

4. Commitment to protecting customers’ personal information
– CJC always cares about your privacy when you trust to use our products. We also understand that you will be very concerned about whether the information you provide us is secure or not. Therefore, we are committed to protecting customer information with absolute security.
– Through this Privacy Policy, we want you to understand our collection of customer information, the use and sharing of information as well as the security of our customers’ information. serve legitimate purposes. You can feel secure when buying and providing information to us.

Sincerely thank customers for your confidence to use our products!