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Operators have already applied for aid, the amount of which calculate based on forecasts (in terms of Virgin Mobile, nc +, POLKOMOTEL). We know that the prices could go down below cost services. We do not know exactly how much did the Orange, but both the French telecom and German T-Mobile may subsidize the cost of capital within their own groups. Polkomtel (Plus) and P4 (Play) does not have such a possibility. So it is not a race equal opportunities. President Playa recently boasted that the Polish telecommunications market is very promising.

He said that even the new roaming rules are not a problem for the company. I do not know this expression. But I have the memory of man hours that we spent to help the team solve their Playa problemy.zobacz also UKE SMS popular among seniors in Poland »How telecoms can try to recapture the losses? Too early to determine the impact of regulation on operators’ budgets. Much will depend on the behavior of subscribers during periodic traveling within the EU, and the scale of the abuse.

We take into account that this effect becomes apparent roaming by withdrawing from parts of tenders or increase in domestic prices. In the second variant, there is little risk of an increase in unit prices of voice calls, SMS messages or data transmissions. The market is protected by high price elasticity of demand and the simple process of number portability. Prices may increase terminal devices: phones, tablets, modems. This is a paradox, but the biggest problem concerns the profitability RLAH prepaid segment, where the customer does not have a contract. If you feel the price increase, throw the SIM card and buy a new one in another network.

This adjustment has a lot of risks, which the regulator has ordered. What are the most telecoms customers complain? Every year we make more than 5 thousand. intervention. Another thousand this advice we give. Customers complain mainly on unfair commercial practices and urging representatives to conclude an agreement contrary to the findings – the courier brings to sign documents that differ from the findings of the telephone hotline. The victims of these practices fall primarily seniors. Another topic that comes back every few years, Premium Rate services.

Fraud using highly paid SMS use today not only specialized companies, but also private matchstick. You can not track down and punish them? We had been misuse of lotteries, with prizes in the form of luxury cars, fairies predicting the future for 30 zł per week. There were also subscriptions run automatically, without the knowledge and consent of the subscriber. Currently, a significant problem is the activities of users of private numbers who deliberately mislead consumers SMS, suggesting that it was the activated premium service and to turn it off, should send a command of relevant content to the indicated number and return the resulting content – password or code on private number indicated. In this way, users who have committed fraud, obtain access codes or passwords for games and applications for which the costs are borne by the injured party.

Soon will go to the Parliament draft amendments to the telecommunications law, which will increase the protection of subscribers. The regulator will have the chance to seal the monitoring of this segment of services. Poles complain of lack of or poor quality Internet? In the first half we received about 90 complaints about the quality of services. It is not much, but through changes in legislation, we want to give the consumer awareness and choice. However, what we see by the way the monitoring of broadband services is a constant dissection of Poland A and B. Neither the transfer nor internet rates today are not such a problem as the lack of availability of services in low-urbanized areas.

In the macro scale second problem is a deficit market ideas how to develop content, especially in the field of mobile services. Operators cover the demand, but as telemedicine solutions and services of interest include the prosthesis. The need for a new concept in the wear layer. Otherwise, we will not stop a decline in market value, and this is after all a litmus test of investor interest in Polish ICT sector. In 2020. Adwokaccy and radcowscy applicants will have to pay 6760 zł per year of education.

Ie 910 zł more than now. In 2021. It may already be the amount of 7.8 thousand. zł, which means that within two years the fee would increase until about 1950 zł (in 2024. It would amount to 10.4 thousand. zł, ie up to 4.55 thousand. zł more than now). With similar increases must expect some future notaries and bailiffs. Clearly they will also cost more exams to applications (about 175 zł in the next year and 375 in 2021 zł.). Such a scenario is possible, because the fees associated with the application of legal is linked to the minimum wage.

And the next year will increase by up to 350 zł (15.5 percent.). If the current government wins the election and fulfill his promises of campaign, in subsequent years, the minimum wage will increase at a similar rate. And with it the future fees from lawyers, notaries, bailiffs, prosecutors, judges and clerks. Intervene unless the Minister of Justice, which sets the amounts in the final regulations. We asked a Ministry of Justice, but until the closing releases not received a response on this matter. Limited access – Such large increases in fees may limit access to the profession – explains Catherine Gajowniczek-Pruszyńska, Vice Dean of the District Bar Council in Warsaw and also the chairwoman of the Committee. Training apprentices.

Stresses that the applicants may be harder to combine earning training. – We try to meet their expectations. They can eg. Pay the fee in installments – he adds. Such large increases in fees may limit access to the profession – warns vice-dean of the capital of the bar course with additional influence local law will have more resources to organize better and more practical training. This should greatly affect the further improvement of its quality. – For this to me sufficient increase of several hundred.

As a result, it would be possible to create smaller exercise groups, which positively affects the quality of education. They could count eg. A dozen applicants, and not, as is currently approx. 30-40 people – notes Vladimir Chróścik, dean of the Warsaw Chamber of legal advisors. In his opinion such increase.

Approx. 2 thousand. zł is too high. – Any increase in fees must always develop well. Activities in the application, we plan well in advance. Information for the Chamber, was how much it will cost, is very important. Depends on the organization of classes in the following year – adds the dean of the Warsaw Chamber. To improve the quality of training are not enough financial resources. – A trainee expectations will grow, as more and more have to pay higher fees. We can not forget that this is not the only cost to bear.

They also have to pay a contribution to the government – notes Catherine Gajowniczek-Pruszyńska. Stresses that it is also not easy their income situation. – Most often work in offices. The market is saturated, however, and I think that lawyers running a small private practice would NP. With an increase in wages to applicants due to increased fees for application – adds. It should also be remembered that the training itself is demanding and you need to devote a lot of time. Because of all these issues representatives of the legal profession calls for consideration of the developments in charges so that they do not grow by leaps and bounds with were announced, dynamic increases in the minimum wage. Hope in the Ministry decision on this issue will have to take the minister of justice.

The laws most often indicate only the maximum amount of fees associated with different applications. For example, this year for education bailiffs may not exceed six times the minimum wage (ie 15.6 thousand. Zł in the next year and 18 thousand. And 24 thousand. Zł in 2021.

And 2024. If these meet the promises of the current government). The final amount of points minister in the Regulation. On this basis, the Minister of Justice has established eg., The annual fee for the application bailiff is equal to 2.5 times the minimum wage (ie, 5625 zł in 2020.). It happened already, that the minister changed the regulation in order to prevent excessive increase in fees in connection with the increase in the minimum wage.

That happened, for example. Last year the annual fee for the application notarized. As a result, this year it amounts to 5625 zł, and no 5962.50 zł. Signed by the president on Friday and published on the same day the law reduces pensions “for services to the totalitarian state” from 22 July 1944. 31 July 1990. (In mid-1990.

Was founded UOP). Since 1 October 2017. The maximum pension for those who will not be able to be higher than the average in the provision of social insurance (pension – approx. 2 thousand. Zł, pension – approx. 1.5 thousand. Zł, the survivor’s pension – approx.

1.7 thousand. zł) .See also: Retirement in 2017 .: see what will change in the new year “According to estimates by the Ministry of Interior will be reduced more than 18 thousand. police pensions, more than 4 thousand. police disability benefits, and more than 9 thousand. survivors’ pensions. Information about the course of service officers will check the IPN, which reported that it concerns more than 240 thousand. people. The decision of lowering benefits will be entitled to appeal to the court. Interior Minister will be able to exempt from the provisions of the Law “particularly justified cases” persons serving on the benefit of a totalitarian state, because of the “short-term service before 31 July 1990. And reliably perform tasks and responsibilities after 12 September 1989., In particular risking their lives. ” The Act lists the civil, military formations and institutions in which the service will be considered under the provisions of the Act for services to the totalitarian communist state. In the catalog of IPN were: the Public Security Department of the Polish Committee of National Liberation, the Ministry of Public Security Committee. Public Safety and organizational units subordinated to these institutions.

In the catalog were also servants and agencies of the Interior Ministry, the unit filling tasks intelligence and counterintelligence, filling tasks of the Security Service, perform operational-technical necessary in the activities of the Security Service and also responsible for education, discipline, personnel and ideological and educational aspects of the work SB. See also: Loaf: Reduction of pensions of former SB – next year »Regulations Act has been acquired research and teaching, scientific, scientific-technical, and students and among students Training Center of the Ministry of Internal Affairs in Legionowo, the Interior Ministry Officers School in Legionowo, Warrant Officers School Militia in Warsaw, as well as the Labor Department Operations Center of Excellence in Ministry of Interior Executives in Lodz. Another group of institutions and formations, which were included in the directory, the organizational units of the Ministry of Defense and its predecessors, including military information, military service internal management II of the General Staff of the Polish Army. The changes are expected to bring about 546 million zł savings annually. In 2009. Passed the initiative PO Act lowered the retirement approx. 25 thousand. people with civil communist special services and nine members of the Military Council of National Salvation.

Since 2010. PRL services officers receive lower benefits – calculated according to the rate of 2.6 percent is not. the calculation basis for each year of service for the years 1944 to 1990 – as before, but 0.7 percent. (Conversion factor of 1.3 normal retirement). In 2010. They reported that their average pension reached after approx. 2.5 thousand. zł and was still higher than ordinary pensioner – 1.6 thousand. zł. The reduction also applied to those positively verified in 1990., Which then assumed to UOP.

Approx. 6 thousand. 25 thousand cases. concerned the widows and relatives of people already dead. Act of 2009. Did not include disability pensions, which passed entitled to part b. The officers, “fleeing” in this way before the reduction of benefits.

Moreover, the Act did not apply approx. 2 thousand. Security Service agents whose files are so secret. a proprietary set of IPN. In 2010. Constitutional Court in plenary session, the five dissenting opinions, dismissed the action on this bill submitted by the then Left club (formerly – SLD). At the same time the Constitutional Tribunal then found that members WRONa pensions could be reduced only for the service after December 13, 1981. (Lowered for service from 8 May 1945.). This meant the restoration of part of the benefits to members WRONa.

After the judgment of the Ministry of Internal Affairs and head of UOP 90s Andrzej Milczanowski he said that TK “entered politics and populism,” and the former head of the UOP and former officer of the communist services gen. Gromosław Czempiński announced an appeal to http://homeworkmarket.me/ the European Court of Human Rights in Strasbourg (ECHR). see also: the lowest pension will increase up to 1000 zł. President signed an amendment to the “Complaints to Strasbourg for Poland finally made 1.6 thousand. former Security Service agents. ECHR did not allow for consideration of these complaints. He decided that there was no “undue burdens on applicants who did not suffer the loss of life or total deprivation of benefits, and the system was still more favorable than any other pension schemes.” Earlier, the Warsaw court received a total of 13.8 thousand. complaints against the decisions to reduce benefits. The court take into account the complaints mainly widows of officers.

Customer Care in Poland – How to measure the levels of customer care? Some customers just one negative experience that they decided to never do business with the company, others are less radical – but everyone can submit an organization that they believe distinguished professionalism. ICERTIAS, politically independent, international organization with its headquarters in Zurich, conducts market research in accordance with the provisions of the International Code of market and social research by the International Chamber of Commerce (ICC) and the World Association of Specialists Marketing and Opinion Research (ESOMAR). By design Customers’ Friend, which just entered our country wants to promote a culture of quality relationships between manufacturers and service providers and their customers. Will search for establishments that cultivate exemplary attitude, which employees offer not only superb customer service, but also provide excellent support in case of complaints. Who has a chance for a medal?

To qualify for the group of organizations nominated and win the Gold Medal, must undergo a rigorous selection process involving a number of checks carried out by the organization ICERTIAS.

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